Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and email address (when you create an account)
• Profile information and preferences
• Payment and billing information (processed securely by third-party providers)
• Communication records (support requests, feedback)

Usage Information

• Images you upload for processing
• Service usage patterns and preferences
• Device information and browser type
• IP address and location data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your images using AI algorithms
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues

3. Image Processing and Storage

When you upload images to our service, we temporarily store and process them to provide AI-enhanced results. We do not use your images to train our AI models or share them with third parties.

• Images are processed in real-time and deleted after processing
• We may temporarily cache images for performance optimization
• You can request deletion of any stored images at any time
• We implement industry-standard security measures to protect your images

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (e.g., payment processors, cloud storage providers)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Secure data centers with physical security measures

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze service usage. You can control cookie settings through your browser preferences.

• Essential Cookies: Required for basic service functionality
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

7. Third-Party Services

Our service integrates with third-party providers for specific functions:

• Authentication: Google OAuth for secure login
• Payments: Stripe for secure payment processing
• Analytics: Anonymous usage analytics to improve our service

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account
• Processed images: Deleted immediately after processing
• Usage data: Retained for analytics and service improvement
• Support communications: Retained for customer service purposes

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@devellostudio.com
• Support: support@devellostudio.com
• Data Protection Officer: dpo@devellostudio.com